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International Shipping Policy

International Shipping Policy

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PPGems - International Shipping Policy

Thank you for choosing PPGems Jewelry. Our International Shipping Policy outlines important information regarding the shipment of orders to international destinations.

Shipping Methods:

We provide standard and expedited international shipping options during the checkout process. Shipping costs and estimated delivery times will be displayed based on your selected shipping method and location.

Customs and Duties:

International customers may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are not included in the item price or shipping cost. PPGems Jewelry is not responsible for any additional charges incurred during the customs clearance process.

Order Processing Time:

All international orders are processed within 1-3 business days, excluding weekends and holidays. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time:

Shipping times vary depending on the selected shipping method and the destination country. The estimated delivery time will be provided during the checkout process.

Tracking Information:

Once your international order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the delivery status of your order.

Shipping Delays:

PPGems Jewelry is not responsible for delays caused by unforeseen circumstances, such as customs processing, weather, natural disasters, or other events beyond our control. We will make every effort to communicate any known delays to our international customers.

Incomplete or Incorrect Addresses:

PPGems Jewelry is not responsible for orders with incomplete or incorrect addresses provided by the customer. Please ensure that your shipping address is accurate and complete.

Lost or Stolen Packages:

PPGems Jewelry is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that someone is available to receive the package or provide a secure delivery location.